So, how do you keep your pressure on the positive side of the scales?
When developing objectives or updating the business plan, take the time to explain to team leaders and individuals the relevance of key objectives, what initial steps need to be taken to achieve them and ask for their feedback. Ensure that every team member understands where they fit into the ‘jigsaw’ and how their effort will contribute to the overall success of the business.
If your market is fast moving, find the time to enable managers to step back periodically and take a breath to review decisions taken during a time of frenetic activity. This practice of review will allow the individuals to learn and improve the confidence in and performance of their decision making. Use this time as an informal catch up to gauge how each individual is coping and managing
Team members can work under additional stress for a period of time however, if they understand why this is necessary, they can manage their workloads accordingly and ensure their work-life balance is not out of synch. It is vital that you are seen as supportive and not the leader who is constantly looking to find fault.
The culture, or feel of your business starts with you. Reflect upon how you react to incidents; how you cope with pressure. If your team can rely upon your behaviour to remain consistent, then they can concentrate upon achieving their objectives.